Director – Account Management
| Company | Mastercard |
|---|---|
| Location | San Francisco, CA, USA, New York, NY, USA, White Plains, NY, USA, Atlanta, GA, USA |
| Salary | $143000 – $275000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Strong knowledge and success in business development
- Forward-thinking, with track record of delivering creative approaches to solve business problems
- Strong ability to lead, influence, and build consensus across cross-functional units, leadership levels, external partners and customer
- Results-oriented and ability to perform in a fast-paced and changing environment
- Excellent verbal and written communication, negotiation, and project management skills
- Progressive sales or product management experience in Card and / or financial services industry
- Solid knowledge of the card and payment industry, with particular emphasis in Commercial Products
- Payments and/or commercial credit cards with a proven track record of solution selling including using functionality and entrepreneurship to differentiate and derive value/revenue
- Competent in business development; strong customer focus and performance orientation. Assumes accountability and responsibility
- Broad market awareness, able to think strategically, creatively and able to provide inspiring team leadership
- Extensive account management experience
- Up to 35% of Travel required
Responsibilities
- Responsible for the day-to-day account management for commercial payments within North America
- Understand the customer’s business and market strategies and deliver against sales/net revenue targets for MasterCard products/services
- Identify and promote strategic development opportunities that will drive MasterCard incremental revenue growth and enhance mutual profitability
- Develop strong business relationships between MasterCard and the customer’s organization including product, operations and business development
- Leverage and influence all MasterCard solutions and product management resources to deliver exceptional customer value
- Develop strategic business plans through the provision of appropriate account and market intelligence and take responsibility for the implementation of those plans
- Successfully manage the customer’s performance, ensuring that all targets and other performance metrics are met
- Monitor and ensure the highest level of customer satisfaction with MasterCard’s account team, innovation, information sharing, strategy, products and services
- Develop and manage relationship between internal MasterCard partners including marketing, solution sales, business development, TAM’s, advisors, product, legal, compliance, security, etc. in order to ensure cross-functional alignment and maximum support for the customer.
Preferred Qualifications
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No preferred qualifications provided.