Dir – Enterprise Reporting & Analytics

Dir – Enterprise Reporting & Analytics

Requirements

• 10+ years of progressive experience in Business Intelligence, Reporting, and/or Data Analytics, with at least 7 years of people leadership experience managing analytics or BI teams
• Deep expertise and significant hands-on leadership experience with major enterprise BI platforms: Microsoft Power BI, Tableau, and IBM Cognos Analytics
• Proven experience developing and implementing enterprise-wide BI strategies and roadmaps in a large, complex organization
• Strong understanding of data visualization principles and best practices, with a portfolio demonstrating impactful report and dashboard design
• Solid understanding of data warehousing concepts, data modeling principles (dimensional modeling), and ETL/ELT processes as they relate to supporting BI solutions
• Excellent communication, presentation, and stakeholder management skills, with the ability to engage effectively with both technical and non-technical audiences, including senior executives

Responsibilities

• Develop and execute a comprehensive enterprise Reporting and Analytics strategy for CDK Global, ensuring alignment with overall business objectives and data strategy
• Define the roadmap for BI platform utilization, evolution, and consolidation where appropriate, focusing on Power BI, Tableau, and Cognos
• Manage and prioritize team delivery, balancing ad-hoc requests, standard reporting, dashboard development, and strategic projects
• Lead cross-functional collaboration with business units, IT, Data Engineering, and Data Governance to understand needs, define requirements, and deliver impactful analytics solutions
• Develop and mentor a high-performing Reporting and Analytics team, fostering a culture of analytical curiosity, continuous learning, and professional growth
• Promote career development within the analytics function, supporting diverse skill sets in report development, data visualization, and business analysis
• Ensure the reporting and analytics strategy enables effective performance monitoring and insight generation across the organization
• Oversee the end-to-end lifecycle of BI solutions (dashboards, reports, visualizations) development across key platforms: Power BI, Tableau, and Cognos
• Establish and enforce best practices and standards for data visualization, report design, and dashboard development to ensure clarity, consistency, and user adoption
• Guide the requirements gathering process, ensuring business needs are accurately translated into effective technical specifications for reporting solutions
• Ensure the accuracy, quality, and timeliness of data presented in reports and dashboards, collaborating with data governance and data engineering on data quality issues
• Champion and support self-service analytics initiatives, providing users with the tools, training, and curated datasets needed to explore data independently
• Oversee the administration, governance, and optimization of BI environments (Power BI Service, Tableau Server/Cloud, Cognos Analytics) in partnership with IT/platform teams
• Lead the reporting and analytics team, managing workload, providing technical guidance, and ensuring high-quality deliverables
• Manage relationships with BI software vendors (Microsoft, Salesforce/Tableau, IBM/Cognos) as needed, staying informed on product roadmaps and capabilities
• Establish key performance indicators (KPIs) to measure the effectiveness and adoption of reporting and analytics solutions (e.g., usage statistics, user satisfaction, report performance)
• Monitor the performance, accuracy, and relevance of existing reports and dashboards, implementing processes for regular review and decommissioning
• Drive the execution of user acceptance testing (UAT) and validation activities to ensure BI solutions meet business requirements and quality standards
• Identify and implement opportunities for automation in report generation, distribution, and data refresh processes
• Communicate the value proposition and impact of reporting and analytics initiatives to senior leadership and key stakeholders at CDK Global
• Present key insights, trends, and performance summaries derived from BI solutions to executive audiences
• Ensure reporting and analytics solutions are aligned with stakeholder needs and provide actionable information for decision-making
• Foster strong relationships with business leaders to understand their challenges and proactively identify opportunities for analytical support
• Develop and implement strategies, including training programs, to drive adoption of BI tools (Power BI, Tableau, Cognos) and enhance data literacy across the organization
• Ensure cross-functional collaboration enables effective use of reporting assets and adherence to defined standards
• Lead cross-functional collaboration with EIT, Finance, Customer Ops, and Business leaders to support enterprise information needs and drive a unified approach to reporting and analytics
• Continuously refine the reporting and analytics development lifecycle (from request intake to deployment and maintenance) to improve efficiency, agility, and quality
• Identify and implement improvements in requirements gathering, documentation, testing, and release management for BI solutions
• Optimize the performance of critical reports and dashboards across Power BI, Tableau, and Cognos
• Standardize reporting templates, definitions, and methodologies where appropriate to enhance consistency and reduce redundancy
• Explore and assess emerging trends and technologies in business intelligence, data visualization, augmented analytics, and storytelling with data
• Stay ahead of industry best practices and advancements within the Power BI, Tableau, and Cognos platforms and ecosystems
• Advocate for innovative approaches to delivering insights and enhancing the user experience with analytical tools
• Promote a culture of data-driven decision-making throughout CDK Global

Preferred Qualifications

No preferred qualifications provided.