Digital Territory Account Manager II

Digital Territory Account Manager II

Requirements

• Possess a hunter mindset with a proactive and driven approach to seek out and capitalize on sales opportunities.
• Proficiency in researching potential customers and accounts to gather relevant information, such as trends, business needs and pain points, to personalize sales pitches effectively.
• Excellent verbal and written communication skills to deliver compelling engagements, actively listen to customer needs, and build strong relationships through follow-up calls and ongoing customer engagement.
• Ability to maintain strong customer relationships by providing exceptional customer service, addressing concerns, and identifying opportunities for upselling and cross-selling.
• Strong drive to achieve sales targets and quotas, with the ability to effectively manage the sales pipeline, prioritize activities, and close sales deals in a timely manner.
• Experience and aptitude for working with channel partners, such as resellers or integration partners, to drive sales growth and mutually beneficial partnerships.
• Proficient in maintaining accurate and up-to-date records of sales activities, customer interactions, and sales forecasts in the CRM system specific.
• Ability to adapt to the dynamic and evolving nature of the industry, handle rejection, and remain persistent in pursuing sales opportunities.

Responsibilities

• Actively and continuously seek out new sales opportunities. Utilize market and industry research, as well as stay updated on relevant trends, to effectively identify and prospect potential customers.
• Conduct thorough research on potential customers and accounts to gather relevant information. Utilize customer research to adopt a consultative approach in sales engagements. Tailor engagement to actively understand and address the specific needs and challenges of potential customers. Employ effective questioning techniques and actively listen to customer feedback to provide valuable solutions that align with their requirements and drive meaningful engagement.
• Collaborate with channel partners, such as resellers or distributors, to expand the reach of the F5 offerings.
• Effectively prioritize and manage a high volume of accounts to maximize sales opportunities. Strategically allocate time and resources to focus on high-potential accounts and deals, ensuring efficient use of time and driving revenue growth.
• Take ownership of open deals and proactively follow up with customers to drive them towards closure. Collaborate with cross-functional teams, including solution engineers, specialists, and partner representatives, to address customer needs, overcome obstacles, and provide meaningful solutions. Ensure a seamless and coordinated sales process that leads to successful deal closures.
• Continuously analyse customer accounts and their existing solutions to identify opportunities for upselling and cross-selling. Maintain regular contact with customers and fostering strong relationships by engaging with customers to understand their evolving needs and pain points, and effectively position F5 offerings that align with their requirements. Collaborate with internal teams to develop compelling upsell and cross-sell strategies that drive revenue growth while delivering added value to customers.
• Review deals pipeline stages and status with weekly updates with management team. Regularly update and maintain pipeline transparency in the CRM system, providing detailed and accurate information for weekly sales forecasting.

Preferred Qualifications

• Hunter mentality
• Familiarity with the software industry or experience selling software products is a plus