Digital Program Manager

Digital Program Manager

Requirements

• Minimum 10 years of industry experience with extensive experience in Digital Program Management.
• Demonstrated knowledge of ability to lead large complex projects involving multiple stakeholders.
• Ability to coordinate, lead and manage multiple projects at one time.
• Knowledge of project management best practices and demonstrated ability to adapt to new methods to deliver projects.
• Demonstrated ability to manage project budgets and aligned to Sanofi budgeting standards.
• Familiarity with CRM, eCommerce, Master Data Management, Strategic Account Management AI and Web Simplification and other Pharmaceutical industry Commercial solutions required.
• Able to work in a global environment including the ability to maintain global relationships and understand different business models that may vary by region and business unit.
• Applied use of Agile methodology.

Responsibilities

• Establishes, ensures and facilitates the program governance and leads steering committees / Project Committees / Working groups.
• Sets up detailed program roadmap & project interactions.
• Animates the relationships of program teams, stakeholders & vendors. This includes interfacing with senior GBU leads for Vaccines, General Medicines and Specialty Care.
• From design to delivery, he/she makes sure of the business value brought to Sanofi.
• Facilitates interaction between Product Owners within program and those Product Owners for solutions outside of current program. Ensures that Product Owner and Scrum relationship is effective and focused.
• Pacesetter for Agile adoption & use on the program, focusing on speeding the delivery of value on both back end integrations and the modernization of our front end user experience.
• Is responsible for the delivery quality, compliance with regulatory (Data Privacy, GxP, SOX, etc.) and cybersecurity requirements of the deployed solutions and the handover to operations teams.
• Coordinates the activities of project teams (internal and external resources), and potential third parties (suppliers, partners…), including eCommerce Delivery team.
• Monitors program & project KPIs.
• Defines and manages the program scope (content, cost, planning).
• Support to the Product Line Strategic Planning process.
• Support to Discovery & Scoping of new value opportunities.
• Sets the culture necessary for the strategic program to succeed at a project level. This includes creating and enforcing accountability of our Sanofi team member as well as our partners. This also includes setting a tone of innovation needed as we must create a differentiating product complete with an excellent end user experience.
• Tracks project resources in terms of availability and level of expertise.
• Reports on project execution to upper management level and key stakeholders.
• Identifies / monitors / manages risks and mitigation plans along the project lifecycle and builds related KPIs.
• Creates and maintain a Decision log so that all decisions are easily communicated and referenced in future when/if needed.
• Manages interdependencies between workstreams.

Preferred Qualifications

• Business Partnership
• Stakeholder management
• Transversal collaboration
• Strategic Thinking
• Decision Making
• Change Management
• Good interpersonal and communication skills
• Problem solving
• Pragmatism, good communication skills, empathy
• Program & Project Management
• Thoughtful Risk Taking
• Compliance of Computerized Systems
• Digital Strategy & Governance
• Lean & Agile Practices
• User Experience
• Excellent Presentation skills
• Business Value Creation & KPI Tracking
• Vendor management