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Digital Program Coordinator
| Company | solidcore |
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| Location | Arlington, VA, USA |
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| Salary | $70000 – $70000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Proficiency with MindBody Online platform and its technical capabilities
- Strong technical problem-solving skills with ability to troubleshoot complex issues across various platforms
- Experience with digital content management systems and back-end platforms
- Strong analytical skills with ability to interpret data and make actionable technical recommendations
- Excellent project management capabilities with exceptional attention to detail
- Ability to multi-task and prioritize in a fast-paced environment with varying hours of work
- 2+ years experience in a technical role within the fitness or wellness industry
Responsibilities
- Oversee execution of daily MindBody workflows and other service providers
- Support HQ and field teams in troubleshooting all aspects of schedule reporting, creation, and maintenance across all platforms (Mindbody, Axle, app/website, etc.)
- Develop and optimize workflows for data management across digital systems to improve user experience and efficiencies
- Support regular website and app content updates, ensuring information remains current and accurate
- Implement content changes requested by various departments following established protocols
- Conduct thorough quality assurance testing for all digital content updates and integrations
- Track content performance metrics and make data-driven recommendations for improvements
- Maintain awareness of all cross-functional business objectives, ensuring the field has necessary tools, collateral, and communication to successfully implement initiatives within managed platforms
- Support user acceptance testing and coordinate release activities with attention to technical details
- Analyze user feedback, system data, and usage patterns to identify opportunities for technical improvements and optimizations
Preferred Qualifications
- Understanding of web technologies (HTML, CSS, JavaScript) for more effective content management
- Experience with automated workflows and quality assurance testing methodologies
- Knowledge of digital analytics tools (Google Analytics, etc.)
- Experience creating technical training materials and conducting system training sessions
- Understanding of UX/UI principles and best practices as they relate to digital platform
- Self-motivated with ability to work independently and as part of a team
- Exceptional organizational skills with ability to manage multiple competing priorities
- Creative technical problem-solver who can find innovative solutions to complex challenges
- Adaptable and comfortable in a fast-paced environment with varying work hours
- Continuous learner who stays current with digital trends and technologies
- Passion for fitness, wellness, and the [solidcore] brand
