Digital Product Manager

Strong understanding of design thinking methodology and technology development processes
Understanding of investment and retail deposit products, and digital banking servicing features such as money movement, alerts, messaging, preferences and help center capabilities
Experience with various project or design tracking software
2+ years of relevant professional experience
University/college degree or a comparable combination of education, job specific certification(s), and experience

Ensure that UX/UI design activities are prioritized, planned, and streamlined — from concepting through design iteration and technical development
Facilitate the interaction between the design team and other functions such as product management, design, and technology
Leverage design thinking skills to enable definition of future solutions including the product vision and future state goals
Research, document and communicate the competitive landscape to support design decisions for enabling new and existing features and capabilities
Create project and/or tracking documents including project plans, work-back schedules, and meeting notes
Produce high-quality reports communicating design progress to leadership and key stakeholders using Jira and PowerPoint
Effectively organize and prioritize complex information so it’s clear and can be acted upon
Keep the team and key partners in the organization up to date as design progresses
Lead multiple workflows and deliver projects on expedited timelines; help set expectations for the team while keeping all ongoing tasks on track
Coordinate and facilitate design handoffs including reviewing deliverables to ensure all requirements have been met
Work with partners to contribute to roadmaps and strategies for enhancements to the digital experience
Use knowledge of customer and employee journeys to influence ideas and creative executions