Digital Director – Financial Services
Company | Guidehouse |
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Location | North Bethesda, MD, USA, McLean, VA, USA |
Salary | $226000 – $376000 |
Type | Full-Time |
Degrees | Bachelor’s, MBA |
Experience Level | Expert or higher |
Requirements
- BA/BS degree in engineering, computer science, finance, banking, or a related field
- Minimum of 10 years of designing, implementing, and supporting complex business processes in multiple technology environments, preferably for the IRS.
- Minimum of 10 years designing, building, testing, and deploying the technical components required for successful technology solutions preferably for the IRS
- Minimum of 10 years of business process re-engineering experience in support of multiple technology solutions preferably for the IRS
- Minimum of 10 years of designing, implementing, and supporting the modernization of legacy systems across multiple technology environments within a public sector agency or division preferably for the IRS
- Minimum of 7 years of experience leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation
- Minimum of 7 years of experience leading the full sales cycle related to technology services and related consulting services including opportunity identification/qualification, relationship development, opportunity shaping and leading development of solicitation (RFP) response
- High energy, persuasive, and someone who leads by example
- Ability to thrive in a fast-paced challenging environment
- Proven leader who can work directly with client senior management and lead Guidehouse colleagues
- Manages the planning, organizing and delivery of tasks and projects, overseeing independent analyses and ensuring the quality of client deliverables
- Aptitude for networking and sales
- Excellent verbal and written communication skills
- Creative problem-solving ability and a collaborative, consultancy mindset
- Relationship-oriented with the ability to thrive in an organization where team-building and authentic relationships are vital
- Demonstrated the ability to identify and address client needs; develop and sustain deep client relationships using networking, negotiation, and persuasion skills to identify and sell potential new service opportunities; preparing and presenting complex written and verbal materials including product demonstrations and technical whitepapers
- Demonstrated the ability to define project resource requirements, project workflow, budgets, billing, and collection
- Experience as a team leader to generate a vision, establish direction, and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation
- Researches problems and issues while developing and offering effective solutions for clients and developing strategy
- Participates in various phases of business development opportunities and engagements, from pre-sale and initial scoping through final delivery and signoff
- Writes, communicates, facilitates, and presents cogently to and for all levels of industry audiences including clients and internal staff and management
- Per contractual requirements, US Citizenship is a requirement for this role
Responsibilities
- Proactively designing and presenting client solutions relevant to the current goals and priorities of the IRS.
- Proactively leading the practice by driving the development of new business in the market, and providing technical advice across disciplines
- Joining an existing team applying deep industry expertise in the following service areas: Cloud, System Modernization, Low code / no code platforms, Data management, Operational strategy and effectiveness, and Managed Services
- Building strong networks within the firm to spot and capitalize on opportunities to get involved in projects that others are leading across several different business units and sectors
- Identifying and discussing key issues with our clients to identify potential opportunities
- Shaping and delivering various projects that exceed the expectations of our clients and our own assignment quality criteria
- Managing and delivering large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team
- Managing engagement financials
- Helping to grow and develop our team through hands on training and coaching
Preferred Qualifications
- MBA desired
- Demonstrates knowledge with a proven record of success directing efforts in leading teams and managing engagements with functional knowledge of financial services and technology solutions for IRS engagements.
- Demonstrates proven intimate knowledge and success with leading teams to generate a vision, establish direction and motivate team members, as well as create an atmosphere of trust, leverage diverse views, coach staff, to encourage improvement and innovation
- Demonstrates proven intimate knowledge of the common issues facing Guidehouse’s clients of all Industries and Sectors, including clients in the Federal and State and Local governments
- Consults, designs, implements, and contributes on industry applications for financial institutions
- Assists clients in the implementation and support of technical solutions and improving business processes
- Understands various application based solutions in one or more specific modules, as well as the common industry issues facing clients
- Designs, builds, tests, and deploys technical solutions across various applications
- Assists with technical efforts that involve the development, design, implementation, and support of business processes