Digital Communications Manager

Digital Communications Manager

Requirements

• Bachelor’s degree in communications, marketing, public relations, journalism or similar and relevant major.
• 5-7 years of corporate communications and/or agency experience required.
• Extremely strong written and verbal communication skills. Experience writing for and deploying across corporate channels.
• Demonstrate strong technical aptitude by managing and optimizing communications platforms and tools (intranet and website CMS, email distribution, analytics dashboards), ensuring seamless content delivery, system functionality, and user experience.
• Adept at collaborating with internal and external partners; experience in building relationships with key stakeholders; strong interpersonal skills.
• Detail oriented, proactive, organized and action oriented.
• Excellent project management and execution skills.
• Basic graphic design skills (Canva and Adobe Creative Suite preferred).

Responsibilities

• Own the intranet strategy and roadmap, ensuring it aligns with business goals, internal communications priorities, and employee engagement objectives.
• Manage day-to-day operations of the intranet platform, including regular content updates, user access, site structure, and technical troubleshooting in partnership with IT and HR.
• Champion the intranet as FBIN’s digital home, promoting continued adoption and awareness through campaigns, training, and ongoing support.
• Manage the corporate website by keeping content up to date, ensuring it reflects our company-messaging and priorities, and partnering with our web vendor to maintain optimal functionality, performance, and user experience.
• Issue FBIN press releases and review brand press releases.
• Manage the editorial/content calendar and support content governance processes.
• Uphold brand and editorial standards, ensuring all content is accurate, accessible, and aligned with corporate guidelines.
• Collaborate with internal stakeholders to develop and deploy high-quality content in support of corporate initiatives and culture for internal and external digital platforms, while also supporting day-to-day communication needs across channels. Channels include the intranet, internal email newsletters, social media and the corporate website.
• Provides support to the broader communications team by managing distribution lists and coordinating the preparation and delivery of company-wide emails.
• Own the management of digital assets, including brand, people and community photography, executive photos.

Preferred Qualifications

• Experience developing and creating corporate content.
• Agile, adaptable, creative and resourceful.
• Readily builds trust and rapport with others, fostering a comfortable and effective workplace.
• Skilled navigation of complex organizational structures and dynamics.
• Basic video editing skills a plus.