Desk Adjuster
| Company | Sentry Insurance |
|---|---|
| Location | Plover, WI, USA, Nashville, TN, USA, El Paso, TX, USA, Tampa, FL, USA, Goldsboro, NC, USA, Alpharetta, GA, USA, Davenport, IA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Ability to obtain and maintain state specific property and casualty claims licensing as required
- Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
- Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
- Demonstrated experience handling moderately complex claims, or other equivalent experience
- Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience
- Demonstrated experience providing customer-driven solutions, support, or service.
Responsibilities
- Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
- Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
- Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
- Coordinates on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
- Interprets and determines policies, declarations, articles and contract coverages and applies to all parties for assigned losses.
- Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
- Responds to customer inquiries, makes appropriate decisions and closes file as needed.
Preferred Qualifications
-
No preferred qualifications provided.