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Deputy Program Manager – Child Support

Deputy Program Manager – Child Support

CompanyICF
LocationWashington, DC, USA, North Bethesda, MD, USA, Reston, VA, USA
Salary$143041 – $243170
TypeFull-Time
DegreesBachelor’s, Master’s
Experience LevelSenior, Expert or higher

Requirements

  • M.S. or B.S. Required
  • For M.S. a minimum of 6 years’ relevant child support services and enforcement experience
  • For B.S. a minimum of 8 years’ relevant child support services and enforcement experience
  • Minimum of 5 years’ experience managing projects and programs
  • Minimum of 5 years’ experience in supporting child support services and enforcement programs
  • Minimum of 5 years in a leadership position
  • Ability to travel up to 10% of the time
  • Eligible to complete the HHS background verification process at the Public Trust clearance level

Responsibilities

  • Plan, organize, secure, and manage resources with appropriate knowledge and skills throughout the life cycle of the contract.
  • Support the Program Manager in the effective management and administration of work performed under the contract, ensuring that all work is performed in a timely, efficient, and cost-effective manner while maintaining the highest quality of performance.
  • Collaborate with team leads to develop work plans for the lines of business and the IT management, technical support, training/communications, and data access services work streams.
  • Identify dependencies between the various work plans and make sure teams understand and execute their coordinated plans.
  • Review work plans with task leads, lines of business managers, and Division of Federal Systems (DFS) to ensure progress, clearly identified outcomes, and factors affecting delivery are clearly articulated and addressed.
  • Submit monthly status reports indicating monthly progress, identifying milestones, accomplishments, issues, and risks in alignment with the schedule.
  • Ensure collaboration and communication among resources on this contract, the system development contractors, and the Government.

Preferred Qualifications

  • Masters Degree in social services-related field.
  • PMP Certification
  • Experience with the Division of Federal Systems (DFS) and the Federal Parent Locator Service (FPLS) would provide additional value
  • Background and experience in child support services and enforcement with knowledge of OCSE regulations and program implementation