Deputy Director – Operations

Deputy Director – Operations

Requirements

• Bachelor’s degree in related field required.
• Active Secret Clearance required.
• At least 8 years of experience as a contractor to the USG or other support capacity to a client.
• 6+ years of experience in operations and/or program management, demonstrating the ability to collaborate and deliver contractual services in a high op-tempo environment.
• Experience with FMS case management support or FMS financial management support.
• Experience tracking FMS cases through the development and execution process.
• Proven ability to multi-task and handle a fast-paced work environment.
• Strong communication and interpersonal skills.
• Proficiency in MS Office software.

Responsibilities

• Support the Program Director and backfill as needed.
• Support the day-to-day administration of the contract.
• Provide innovative approaches to team management.
• Provide technical support, leadership, and creation of processes in execution of the contract.
• Support and lead quality assurance and technical excellence of work of the contract and team; ensure deliverables and products are delivered timely and of quality acceptable to both the client and Dexis.
• Track tasks and deliverables across the contract, working to mitigate risk and ensure the high quality of deliverables and manage workloads of team members.
• Keep abreast of trends in the security cooperation field.
• Maintain positive team morale and culture.
• Ensure consistent and compliant application of administrative and operating policies and procedures throughout the DSCU.
• Oversee full functionality and ensure changes to DSCU practices are communicated to all relevant staff and contractors.
• Lead the project to update and improve DSCU’s file management and document disposition practices, collaborating effectively with stakeholders.
• Effectively manage personnel attrition and turnover to ensure operations continue smoothly while new staff are being hired and trained.
• Provide employees training to ensure staff expertise remains at a level to efficiently and effectively execute task order requirements.
• Provide and manage trained personnel to ensure effective and efficient day-to-day business operations in accordance with Administrative and Analytical Support and practices.
• Serve as point of contact with DSCA Security and Facilities Management to address campus-related issues.
• May serve as a point of contact for client correspondence and requests.
• Provide monthly and quarterly status reports.
• Other duties as assigned.

Preferred Qualifications

• Knowledge of Defense Security Cooperation University processes and procedures.
• Executive level support experience within the Department of Defense and other federal agencies.
• Knowledge of Management Information System – International Logistics (MISIL), Security Cooperation Information Portal (SCIP), Information Warehouse (IW), or Navy Enterprise Resource Planning (ERP) system.
• Knowledge of defense acquisition systems.