Dealer Registration Coordinator
| Company | Openlane |
|---|---|
| Location | Carmel, IN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- High School Diploma or equivalent is required.
- Comfortable using Google Suite offerings.
- Highly organized and detail-oriented.
- Clear, professional communication both verbal and written.
- Resourceful, with an ability to prioritize and drive projects forward.
- Can apply critical thinking and deductive skills to identify errors and troubleshoot configuration issues.
Responsibilities
- Ensure a smooth transition for customers from point of sale through to full activation.
- Obtain customer information and input into the operating system and CRM completely and accurately and according to company guidelines.
- Review documents provided by customers to ensure they meet company policies and procedures.
- Maintain accurate record of accounts in process and perform required follow-up on missing documentation or data.
- Perform audits and maintain accurate customer data.
- Provide support for customer account issues, ensuring proper follow through and resolution.
- Handle all contact with customers in a professional, prompt, efficient and courteous manner.
- Work effectively and harmoniously in a team environment.
Preferred Qualifications
- Minimum of one (1) year of experience in customer service is preferred.