Deal Desk Analyst

5-7+ years of experience in Deal Desk, financial analysis, sales operations, pricing, or related fields.
Proven ability to collaborate with multiple departments and influence at all organizational levels.
Strong customer-focused attitude with a proactive and energetic work ethic.
Excellent communication and interpersonal skills.
Superior organizational skills with the ability to manage multiple priorities with attention to detail.
Comfortable in a dynamic, fast-paced, high-growth technology environment.
Bachelor’s degree (BA or BS) required.
Proficiency in Salesforce CRM; experience with Salesforce CPQ is a plus.

Provide strategic business, pricing, product knowledge, and analytical support to sales for large, complex, non-standard transactions.
Collaborate with designated sales teams to offer pricing and deal structuring guidance.
Act as a trusted advisor to sales, offering coaching on objection handling, standard terms, and contract structures.
Facilitate deal approvals and contract document generation in alignment with established policies and processes.
Improve and automate deal desk workflows, including approval routing, alerts, and standardized contract terms.
Own Quote-to-Cash (QTC) processes across the opportunity lifecycle, ensuring data accuracy for forecasting and reporting.
Collaborate with internal partners (Legal, Revenue Recognition, Finance) to expedite reviews and approvals.
Identify training needs and create enablement tools such as FAQs, templates, and playbooks.
Drive process improvements, tool enhancements, and best practices to support scalable deal desk operations.
Contribute to operational readiness for new business lines and system integrations.
Support Revenue Operations projects and initiatives as required.