Deal Desk Analyst

Ability to work in the Eastern Time Zone to provide coverage for both EMEA and AMER teams
Strong knowledge of Salesforce, Tackle.io, Tableau
Hands on experience with AWS/GCP Portals and knowledge of console navigation, service offerings, and pricing structures
Quote Generation: Experience using cloud provider pricing calculators
Experience managing complex marketplace structures such as multi-tiered partner arrangements, cancellations, or transactions requiring support tickets
The ability to provide quoting and discounting guidance based on analytical findings
A strong understanding of revenue recognition in context of contract structures
A strong understanding of legal documents/terms impacting contract structuring
Technical acumen, especially around CPQ and marketplace tools
Experience with Zuora is a plus
Strong sense of ethics and commitment to transparency
Exceptional attention to detail

Execute and manage Cloud Marketplace offer transactions through platforms like AWS, GCP, and using Tackle
Act as a trusted advisor & go-to resource on deal structure, discounting, quoting, and order form creation; advises on various contract options to drive deal closure
Support sales by being the primary point of contact for all questions related to deal structure, opportunity booking, subscription management and license delivery
Navigate complex deal cycles alongside sales by partnering with key internal stakeholders to fulfill all necessary deal requirements
Review Marketplace offers, SFDC Quotes and Order Forms for accuracy ensuring deal intent is captured, revising when necessary
Assists to interpret contractual language and escalate to ensure deals comply with revenue recognition and operational policies
Partner with cross-functional teams (Billing, Channel, Revenue) to support the Quote to Cash process
Responsible for reviewing SFDC opportunities to result in accurate booking metrics (Net ARR, ARR Basis, Amount, Recurring Amount)
Collaborate with system teams to identify solutions for common QTC errors
Participate in sales region forecast calls, QBRs, & EoQ Daily Standups