Deal Desk Agent
| Company | ElevenLabs |
|---|---|
| Location | London, UK, New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Experience implementing or administering Configure Price Quote (CPQ) systems, especially integrating with Salesforce.
- Experience in finance or legal operations in a fast-paced and high ownership environment.
- Proven track record of reducing deal‑cycle times by ≥30% through process optimizations or automation.
- Hands‑on experience configuring and maintaining CPQ rulesets, price books, and approval workflows.
- Ability to make value judgements that balance business, financial, and legal priorities.
Responsibilities
- Own the deal execution lifecycle for critical customers, ensuring speed, accuracy, and compliance.
- Implement and own quote generation and approval workflows in Configure Price Quote (CPQ).
- Coordinate contract drafting, redlines, and signature workflows in CLM tools with Legal and external counsel.
- Analyze deal‑cycle analytics and build dashboards that highlight bottlenecks; recommend and implement automations to shave days off turnaround times.
- Serve as the subject matter expert on pricing, discounting, and contract terms for the sales organization.
Preferred Qualifications
- Experience administering and conducting workflows in Contract Lifecycle Management.
- Knowledge of AI/ML industry pricing models and competitive landscape.
- Experience scaling deal desk processes in a high-growth environment.