DC Operations Manager

DC Operations Manager

Requirements

• Bachelor’s degree Operations Management, Business, Supply Chain, or in relevant field of study; or equivalent years of related work experience required
• 5+ years of related work experience managing a team in an automated warehouse, distribution center, store, or manufacturing environment.
• Strong interpersonal and cross-functional collaboration across the entire DC network, Store, and Corporate divisions
• Demonstrates responsible, ethical, and honest behavior and models Academy’s core values
• Ability to establish goals, provide direction, and communicate action steps necessary to maximize short-term and long-term effectiveness; organizational skills to manage and prioritize multiple projects simultaneously
• Demonstrated ability to facilitate change and directional shifts; with the ability to make decisions and act without having all the information available; change management skills to facilitate, influence, and inspire change at all levels
• Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience
• Establishes rapport and credibility with peers, business partners, team members, and key stakeholders inside or outside the organization
• Champions the development of team members and self; takes actionable steps to improve the knowledge, skills, and abilities to maximize growth and exposure opportunities whether internal or external to the department
• Enforces safety policies and procedures, sets a safety standard, and models the right behaviors
• Proficient in Windows, MS Office, Warehouse Management Systems (WMS), Transportation Management Systems (TMS), etc.

Responsibilities

• Ensures operational excellence in all distribution areas, efficient operations of warehouse management system(s) and related equipment, and accountable for inventory accuracy lead time adherence to support the entire supply chain
• Assists GM and/or AGM with the DC’s financial metrics, KPI operational goals, people, process, and safety related objectives to drive continuous improvement and efficiency gains
• Supports GM and/or AGM with the evaluation of operational effectiveness and recommends alternatives for work methods, procedures, controls, and headcount needs to achieve accurate and timely processing of merchandise
• Champions a Safety First culture by adhering to Academy’s safety policies and procedures and monitors DC safety metrics on a daily, weekly, and monthly basis
• Leads direct reports and team members to drive accountability; coaches, trains, and develops team by providing consistent, fair, and timely job performance-based feedback
• Anticipates and solve problems, strategically plans for peak volume, seasonal changes, special projects, hot markets, community support, disaster readiness, etc.
• Fosters an engaged and positive work environment by adhering to an open-door policy of communication; integrates purposeful Diversity, Inclusion, and Belonging strategies
• Maintain internal control documentation, effectively perform assigned internal controls, remediate internal control exceptions, and response to internal and external audit requests as necessary
• Responsibilities may change; team member may be required to perform other duties as assigned

Preferred Qualifications

• Lean Six Sigma Certification
• Project Management Certification
• Logistics/Supply Chain Certification