Data Entry Specialist

1+ years of work experience in an administrative or data entry capacity.
High School Diploma, GED, or equivalent education required.
Ability to manage, organize, and reconcile multiple sources of information with accuracy.
Ability to handle multiple tasks and priorities effectively.
Professional written and verbal communication skills.
Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot.
Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully.
Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution oriented mindset.
Critical thinker and the ability to make appropriate judgment calls.
Regular, consistent attendance in office (no remote work allowed).
Ability to obtain notary based on state-specific requirements (as needed).
Ability to read, write, speak, and understand English.

Process, finalize and mail out customer registrations.
Review customer paperwork for accuracy.
Interacting with state and county government licensing departments, requiring in-person and online document drop-off and pick-up, and receiving and filing paperwork with said agencies.
Work closely with the local DMV; picking up, receiving and filing paperwork from the DMV.
Update customer records to ensure the most up to date information is available.
Interact with team members across various lines of the business.
Assist Specialists and other employees with customer follow-up.
Input, cross-reference, and retrieve data from multiple internal and external databases.
Maintain detailed notes within a customer tracking system.
Other duties as assigned.

Bachelor’s degree
Internships or Volunteer Experience
Certification(s) – We value investing in your personal and/or professional development!