Data Entry Customer Service
| Company | Alphabe Insight |
|---|---|
| Location | Cleveland, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or equivalent required; associate degree preferred
- Proven experience in data entry, customer service, or administrative support
- Strong typing and computer skills (MS Office proficiency)
- Excellent communication and interpersonal abilities
- High attention to detail and accuracy
- Ability to work independently and as part of a team
Responsibilities
- Accurately input and update customer data in our systems
- Respond to customer inquiries via phone, email, or chat in a courteous and professional manner
- Resolve issues promptly or escalate them to the appropriate department
- Maintain organized records of customer interactions and transactions
- Collaborate with internal teams to improve service and data processes
- Perform routine administrative tasks as assigned
Preferred Qualifications
-
No preferred qualifications provided.