Data Entry Customer Service
| Company | Alphabe Insight |
|---|---|
| Location | Allentown, PA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or equivalent; associate degree preferred
- Previous experience in data entry or customer service is a plus
- Excellent typing and computer skills
- Strong attention to detail and organizational skills
- Effective written and verbal communication
- Ability to manage time and prioritize tasks in a fast-paced environment
- Familiarity with Microsoft Office Suite and data management systems
Responsibilities
- Accurately input, update, and maintain data in internal databases and systems
- Handle customer inquiries via phone and email in a professional manner
- Review and verify data for accuracy and completeness
- Resolve issues or escalate to appropriate departments as needed
- Maintain confidentiality of sensitive information
- Collaborate with team members to improve data processes and customer satisfaction
- Generate reports and summaries based on collected data
Preferred Qualifications
- Previous experience in data entry or customer service is a plus
- Associate degree preferred