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Data Entry Customer Service

Data Entry Customer Service

CompanyAlphabe Insight
LocationColumbus, OH, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • High school diploma or equivalent; associate’s degree is a plus
  • 1+ year of experience in data entry or customer service
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication abilities
  • Proficient with Microsoft Office Suite and data entry software
  • Ability to work independently and manage time effectively
  • Problem-solving skills and a customer-first attitude

Responsibilities

  • Accurately input customer information into internal systems
  • Maintain and update customer records as required
  • Respond to customer inquiries via phone and email in a professional manner
  • Resolve issues and escalate complex cases as needed
  • Verify data for accuracy and completeness
  • Collaborate with internal departments to support customer needs
  • Ensure data confidentiality and adhere to company policies

Preferred Qualifications

  • Associate’s degree is a plus