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Data Center Operator
| Company | M&T Bank |
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| Location | Buffalo, NY, USA |
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| Salary | $20.7 – $32.32 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- High school diploma and a minimum of 2 years’ technology-related experience
- Experience utilizing product command sets to debug and resolve problems
- Experience using Department tools to increase overall efficiency
- Full knowledge in pertinent scheduling software
Responsibilities
- Operate and monitor mainframe systems in multiple locations.
- Operate and monitor other business-specific systems.
- Ensure high quality processing is maintained and online availability schedules are met on various platforms.
- Coordinate shift turnover; communicate outstanding issues and upcoming changes to incoming staff.
- Review and approve all operational documentation for consistency and accuracy according to published standards.
- Ensure proper protocol, procedures, notifications and communications are followed during changes and incidents.
- Provide some advanced troubleshooting for job failures and abends of production jobs.
- Participate in assigned training and presentations.
- Cover staff shortages and assist with off-scheduled activities as required.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Preferred Qualifications
- Minimum of 5 years’ job-related experience
- Knowledge of IBM mainframe operations, including SDSF (System Display and Search Facility), TSO (Technical Standard Orders), CA7/CA11 (scheduling application) and JCL (Job Control Language)
- Working knowledge of pertinent mainframe systems and storage components associated with mainframe operations
- Technical knowledge of CA7, CICS (Customer Information Control System) and JCL, as well as other utilities related to IBM z/OS operating system
- Experience with Microsoft products – Windows, OneNote, SharePoint, Word, and Excel
- Experience being a team player and interacting professionally and effectively with all levels of personnel
