Customer Support Representative
| Company | Airgas |
|---|---|
| Location | Largo, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Ability to resolve customer issues, concerns, escalations and inquiries
- Ability to assist and manage department mailboxes
- Ability to work with Airgas internal associates across the organization
- Ability to perform tasks in a timely manner with a sense of urgency
Responsibilities
- Review and resolve assigned issues and inquiries
- Ensure mandatory Queue coverage
- Cancellations and Rejections
- Assist and Support EspriGas ‘TMG’ customer request
- Serve as communicator between Customer Service and Key Accounts
- Assist with overflow calls
- Rush Deliveries
- Assist with Non-Strategic Return Labels
- Manage FTO’s
- Order Entry for Esprigas
- Assist with problem solving for Esprigas
- Assist with Escalations
Preferred Qualifications
-
No preferred qualifications provided.