Customer Success Manager
| Company | MagicSchool AI |
|---|---|
| Location | Riverside-San Bernardino-Ontario, CA, CA, USA |
| Salary | $70000 – $95000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- Relentless ownership
- Instructional fluency
- Customer instincts
- Operational excellence
- Growth mindset
- Minimum 2-3 years in a customer-facing role such as customer success, account management, or EdTech implementation in a tech/SaaS company
- Proficiency with CRMs and customer success tools such as Gong, or Salesforce
Responsibilities
- Drive Meaningful Adoption
- Achieve Measurable Outcomes
- Deepen Strategic Relationships
- Create Scalable Impact
Preferred Qualifications
- Experience in Kâ12 education, ideally as a classroom teacher or instructional coach
- Experience leading professional development and training for educators