Customer Solutions Coordinator
| Company | US Foods |
|---|---|
| Location | Memphis, TN, USA |
| Salary | $23.86 – $33 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School diploma or equivalent required
- Bachelor’s degree preferred
- Applied experience in the collection and analysis of data, as well as formulating plans and activities based on that analysis, preferably in a sales environment
- Must be able to effectively prioritize multiple assignments in an organized manner, effectively completing assignments in a fast-paced environment, within a timely manner
- Excellent organizational skills required
- Must possess sound written and oral communication skills
- Proficient knowledge of Microsoft Word, PowerPoint, Outlook and Excel required
- Must be able to establish and maintain a broad knowledge of the US Foods business and the operational essentials that impact our results
- Salesforce software experience preferred
- Must be able to sit and stand for long periods of time
Responsibilities
- Coordinates and offers strategic insight to all aspects of New Customer Onboarding and lead assignment
- Identifies and analyzes at-risk customers, serving as key contact for the Save Our Sales (SOS) process and Net Promoter Score
- Provides area reporting and analysis specific to new business and lost business
- Active participant in Core Team Meetings and Routines
- Audit programs for accurate sales information
- Administers SOUS and ExpandShare user access
- Other responsibilities as required
Preferred Qualifications
- Salesforce software experience preferred