Customer Service Specialist
| Company | Pacific Life |
|---|---|
| Location | Newport Beach, CA, USA, Omaha, NE, USA |
| Salary | $23 – $32 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- FINRA SIE and series 6 or 7 license is required in this role
- Strong customer service skills with 1-2 years of experience in a related customer service role
- Computer proficiency including Microsoft Word and Outlook
- Proactive and resourceful, with a knack for finding answers through research
- Strong analytical skills and creative thinking
- Skilled at handling multiple priorities in a fast-paced setting
- Motivated to learn quickly and adapt to changes
Responsibilities
- Handle incoming inquiries and provide problem resolution related to transactions and technical questions for policyholders
Preferred Qualifications
- College degree and/or equivalent experience preferred