Customer Service Representative
| Company | ABC Supply Co |
|---|---|
| Location | Knoxville, TN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bilingual in Spanish / English is preferred, but not required
- Some experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew)
- Excellent communication and interpersonal skills
- Effective time management and prioritization skills
- Basic computer skills
- Positive attitude and team player
- Detail and service-oriented
Responsibilities
- Determining customers’ needs and recommending appropriate products and solutions
- Following a product/supply checklist for each customer’s job and up-selling additional products and supplies
- Answering telephones and entering sales orders
- Accepting payment and applying it to the appropriate customer account
- Coordinating customer pick ups with the warehouse
- Following up on deliveries to ensure materials arrived on time with all items accounted for
- Reordering products to keep the store and warehouse shelves well stocked
- Addressing and resolving service concerns, should they arise
Preferred Qualifications
-
No preferred qualifications provided.