Skip to contentCustomer Service Representative
| Company | Waste Connections |
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| Location | Rockford, IL, USA |
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| Salary | $18.5 – $18.5 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- 2 years of high volume Customer Service experience preferred
- Experience with Microsoft Word, Excel and Outlook
- Excellent verbal and written communication skills
Responsibilities
- Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
- Accepting payments from customers, researching customer billing inquiries and updating customer account information.
- Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
- Other duties as assigned
Preferred Qualifications
- 2 years of high volume Customer Service experience preferred
