Customer Service Representative
| Company | Packard Culligan Water |
|---|---|
| Location | Phoenix, AZ, USA |
| Salary | $20 – $21 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Strong communication skills, both verbal and written.
- Quick problem-solving abilities for addressing unique customer needs.
- Meticulous attention to detail to ensure accuracy.
- Willingness to become a water treatment expert through training.
- Proficiency in Microsoft Office, data entry, and documentation.
- Multi-tasking ability with different computer programs.
Responsibilities
- Handle payments, invoices, and billing inquiries, and collections.
- Effectively communicate our products and services to customers and schedule in-home appointments when applicable.
- Address general water quality concerns and inquiries.
- Process daily and monthly administrative tasks as assigned.
- Efficiently schedule deliveries and service appointments.
Preferred Qualifications
- Collaborative team player with a friendly demeanor.