Customer Service Associate II – Hybrid
| Company | Fidelity National Information Services |
|---|---|
| Location | St. Petersburg, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- High school diploma or GED
- Prior call center experience
- Outstanding customer service skills (verbal and written) that foster customer satisfaction
- Excellent computer navigation and operation skills
- Ability to work independently and in a team environment
- Reliable high-speed internet services
- In-home workspace that is quiet and free of distractions
Responsibilities
- Responding to consumer inquiries via phone, email, and chat regarding their banking activities
- Working a schedule (8-9 hour shift) within the department’s hour of operation (24/7) and usually includes one weekend AND one weekday off
- Flexibility to work overtime
Preferred Qualifications
-
No preferred qualifications provided.