Customer Sales Guide
| Company | DriveTime |
|---|---|
| Location | Charleston, SC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Mid Level, Senior |
Requirements
- High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
- 3+ years of related work experience such as customer service, sales, or retail industry.
- Valid driver’s license and acceptable driving record for the previous 3 years.
- Must be at least 18 years of age.
- Ability to pass a drug test and a background check.
Responsibilities
- Responsible for being fully involved in sales and customer experience activities, both virtual and in-store.
- Performs various detailed tasks throughout the dealership such as preparing titles, loan documents and taking down payments.
- Takes customers on test drives, demonstrating vehicle features.
- Partner with Managers and other Customer Experience Guides to delegate tasks and responsibilities, meeting customer and company needs.
- Understands and executes all administrative responsibilities including but not limited to deal documentation, underwriting, cash handling, inventory management, and meeting company provided expectations.
- Understands and executes company directives, initiatives, and expectations.
- Making phone calls, scheduling appointments, answering questions and educating potential customers about their options.
- Collaborating with team members to reach sales targets.
- Opening/closing the dealership when needed.
Preferred Qualifications
- Associates or bachelors preferred.