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Customer Operations Engineer

Customer Operations Engineer

CompanyLoft Orbital
LocationSan Francisco, CA, USA
Salary$100000 – $140000
TypeFull-Time
Degrees
Experience LevelMid Level

Requirements

  • Minimum 3 years experience in space company or organization, with exposure to satellite operations and/or assembly, integration, and test
  • Exposure to both ground software and flight software (note: you will not be expected to write flight software)
  • Experience writing software scripts in Python
  • Exposure to Docker containers as well as general DevOps exposure

Responsibilities

  • Serve as Loft’s frontline interface with customers, helping them use Cockpit’s tools effectively for mission planning and payload operations
  • Work with customers and internal stakeholders to identify the lowest friction solutions to customer needs
  • Improve Cockpit functionality as a developer through implementation improvements and automation
  • Help translate feedback from customers into a Cockpit’s feature roadmap

Preferred Qualifications

  • Preferred: Experience with GNC / Orbits
  • Exposure to Docker containers as well as general DevOps exposure
  • GraphQL, UI Design
  • Experience operating systems at scale