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Customer Logistics Analyst
| Company | Kao Corporation |
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| Location | Cincinnati, OH, USA |
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| Salary | $50000 – $60000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- Bachelor’s Degree required; preferably in Supply Chain Management, Operations or Business
- 1+ years Logistics and Customer Service experience
- Analytical skills with ability to think strategically
- SAP experience
- Ability to multitask
- Good listening skills, sense of urgency, and organizational skills
- Must demonstrate professionalism and self-confidence to perform effectively
- Proficiency in Word and Excel (can maintain complex spreadsheets), 1 year
- Experience with forecasting, distribution, inventory control, and the promotional effect on demand.
Responsibilities
- Manage daily order processing activities for a specified account or group of accounts
- Maintain SAP files such as customer master files, pricing tables, customer resource tables, and customer specific material determination tables
- Monitor promotional orders to ensure timely shipment and arrival at the customers DC by the requested delivery date
- Execute stock management by ensuring the correct item and versions are shipping to the appropriate customer at the correct timing
- Facilitate and lead customer and cross functional team meetings
- Manage key accounts on inventory and forecasting management by proactively suggesting strategies that impact the customers ordering forecast
- Drive service level investigation and improvements by working collaboratively with customers, carriers, and internal cross-functional teams
- Perform regular analysis of customer service levels and complete monthly Key Performance Reporting (KPI’s)
- Understand supply chain requirements for customers and develop solutions to solve issues.
Preferred Qualifications
No preferred qualifications provided.
