Customer Insight Analyst

Bachelor’s degree in Business, Marketing or a related field.
Strong proficiency in leading sourcing techniques, online research methodologies, including AI-powered analytics tools, intelligence and trend forecasting.
Ability to translate complex AI-driven insights into clear, actionable recommendations.
Excellent communication skills to engage stakeholders and present data effectively.
Strategic thinking with a problem-solving mindset and attention to detail.

Utilize AI-driven analytics platforms to extract insights from customer data, including behavior, sentiment, and purchasing trends.
Conduct online research to monitor industry trends, competitive benchmarks, and emerging technologies impacting customer engagement.
Develop predictive models and segmentation strategies using AI to anticipate customer needs and preferences.
Identify and source leads that align with the company’s ideal customer profile, using AI-powered tools and market research.
Collaborate with marketing, sales, and product teams to integrate AI-powered insights into business strategies.
Create and maintain presentations to communicate findings effectively.
Advocate for the ethical use of AI in customer analytics, ensuring compliance with privacy and security standards.

No preferred qualifications provided.