Customer Engineer

B.S. in IT, IS CS, MIS, or Associates equivalent work experience
2+ years experience in a small to enterprise-sized solutions service delivery capacity
40-80% travel for the first 6 – 8 months
Strong willingness to learn, grow, and adapt to new challenges

Extensive Travel to customer sites for up to first 6 – 8 months requiring 40-80% travel commitment
Coordinate travel logistics, including car rental, flight and hotel accommodations
Successfully complete 100+ armis installations within the first 6 – 8 months
Communicate project progress
Perform technical activities and tasks alongside T.CSM’s to Armis customer base throughout the deployment process.
Perform network engineering and security-related tasks on multiple sites and deployment efforts globally (remote) Provide supplemental coverage to the T.CSM’s processes and tasks where applicable according to the ACE’s area of proficiency
Collaborate with different teams to promote success, scalability, and efficiency.
Assist in Troubleshooting Armis Integrations and Network Connectivity Demonstrate the ability to dive deep into security topics and tools
Utilize ticketing system to log, track, and manage ACE support requests

Ability to learn and showcase new technologies and solutions Become the product expert with all the Armis features and offerings
Knowledge of IT and IoT Security
Network experience is a plus
Automation experience is a plus
Relatable certs: CCENT, CCNA, Programming languages, Linux+, Security +, Cloud