Customer Communications Specialist
| Company | Budderfly |
|---|---|
| Location | Shelton, CT, USA |
| Salary | $25.48 – $26.44 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Proficiency in Microsoft Office Suite—especially Excel
- Familiarity with CRM platforms
- Strong communication and technical skills
- Minimum HS Degree
Responsibilities
- Proactively notifies a customer portfolio of program operations as it relates to their participation through ticketing and email
- Provides excellent and timely customer service through phone, email, and chat
Preferred Qualifications
- Strong interpersonal, analytical, verbal, and written communication skills
- Able to work as a team player and independently
- Creative problem solver with ability to multi-task
- Passion for energy savings
- Demonstrated experience in Microsoft Office Suite products
- Available Monday – Friday, 8:00AM – 5:00PM/EST
- Able to start immediately