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Customer Account Executive
| Company | Ironclad |
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| Location | San Francisco, CA, USA |
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| Salary | $160000 – $230000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS.
- You’ve sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own.
- Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business.
- Excellent communication skills, and persistent follow through on commitments to our customers.
- Works well with other teams and wants to own projects outside of just closing deals.
- Self-sufficient with a strong internal sense of urgency.
- Comfortable with commercial negotiation and willingness to iterate selling style as needed.
Responsibilities
- Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.
- Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close.
- Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success.
- Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.
- Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve.
Preferred Qualifications
No preferred qualifications provided.
