CSC Mortgage Section Manager 2

Company	Huntington Bancshares
Location	Akron, OH, USA, Flint, MI, USA, Hopkins, MN, USA, Holland, MI, USA, New Baltimore, MI, USA, Columbus, OH, USA
Salary	$70000 – $73700
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Senior

Implement new policies and procedures ensuring the Customer Solutions Center is run efficiently and in compliance with corporate and regulatory guidelines
Act as a liaison with other departments / divisions
Forward thinking with a global vision and prioritizes Category of One in sales and service
Participate in strategic planning and provides budget oversight for assigned area(s)
Act as lead for functional owner for assigned lines of business
Monitor, analyze and report on the assigned area(s) productivity to senior management
Adhere to bank policies and procedures and comply with legal and regulatory requirements
Accountable for risk management, compliance and audit performance for area(s) of responsibility whether a supervisor, manager or individual contributor
Establish or work with management to develop effective controls and processes to ensure risks are measured, monitored and controlled and compliance requirements are adhered to on an on-going basis. If applicable, ensures staff is properly trained, provided with appropriate resources and motivated to adhere to risk management principles
Maintains current knowledge of risk-related changes that may impact assigned area(s) of responsibility
Performs other duties as assigned.

Experience in a financial and/or call center environment preferred
Thorough understanding of reporting, metrics and service level impacts
Knowledge and ability to work with MS Office products effectively and efficiently
Ability to successfully develop presentations, using data analytics, on assigned topics and present to senior leaders
Must possess excellent oral and written communication skills
Must exhibit strong organizational skills