CRM Technical Production Specialist

3+ years in CRM production, lifecycle marketing operations, or email/SMS campaign development.
Advanced proficiency in HTML/CSS for email (including responsive layouts and media queries).
Experience with templating languages such as Liquid, Jinja, or Handlebars for logic-based content.
Familiarity with CRM platforms such as Bluecore, Braze, Iterable, Salesforce, Attentive, or similar.
Comfort working with API-powered flows, transactional use cases, and dynamic payloads.
Strong QA mindset with high attention to detail and a methodical approach to testing.
Excellent collaboration skills; able to partner with marketers, designers, and engineers alike.
Clear communicator with strong organizational habits and documentation discipline.

Build, test, and deploy email, SMS, and in-app campaigns using hand-coded HTML/CSS and responsive design best practices.
Translate Figma or design files into polished, on-brand templates optimized for cross-client compatibility.
Implement personalization logic using templating languages (Liquid, Jinja, Handlebars, etc.) to power dynamic content and variable experiences.
Support API-driven and transactional messaging workflows by partnering with Martech and developers.
Maintain and evolve our modular template system to support scalable, brand execution.
Own rigorous QA across devices, platforms, and segmentation logic to ensure flawless campaign performance.
Apply and validate complex audience segmentation, including behavior-based, transactional, and loyalty triggers.
Document technical processes, platform-specific nuances, and testing frameworks to support team knowledge sharing and futureproofing.

No preferred qualifications provided.