Posted in

CRM Data Steward

CRM Data Steward

CompanyAlixPartners
LocationNew York, NY, USA
Salary$43 – $53
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level

Requirements

  • Bachelor’s degree in marketing, business, or a related field preferred.
  • Minimum three (3) years of relevant experience in a marketing or business development capacity ideally in a professional services firm.
  • Proven expertise in CRM systems (LexisNexis InterAction or Dynamics 365 a plus) and broadcast email marketing platforms (Vuture a plus).
  • Good technical acumen, including working knowledge of HTML and CSS for email customization and template creation.
  • Highly detail-oriented, process-driven, and organized with good time management skills, and the ability to manage multiple projects and deadlines in a fast-paced environment.
  • Ability to work effectively across teams with people at all levels.
  • Excellent written and verbal communication skills in English.
  • Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
  • MUST BE CURRENTLY AUTHORIZED TO WORK IN THE UNITED STATES. NO VISA OR IMMIGRATION SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. (e.g., H-1B, STEM OPT, TN, etc.)

Responsibilities

  • Collaborate with marketing and business development teams to provide CRM services in support of firm campaigns, including development of segmented lists, contact list matching, and reporting.
  • Manage the processing of contact updates, including work prioritization, ticket assignment and updates to maintain CRM data quality.
  • Manage CRM system administrative tasks, including synch management, user onboarding/offboarding tasks, list and user rights management, and software issues.
  • Provide CRM end user support, guidance and training to marketing and administrative staff. Promote best practices for efficient and effective use of CRM.
  • Support event registration process, including creation and programming of event email communications, development of registration forms, and broadcast email sends.
  • Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.

Preferred Qualifications

  • Experience in a professional services firm is preferred.