Crisis Communications and Reputation Management Associate Director
Company | Verizon Communications |
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Location | Washington, DC, USA, Berkeley Heights, NJ, USA |
Salary | $125500 – $219000 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree or four or more years of work experience.
- Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
- Experience in corporate communications, public relations, cyber and corporate security, or crisis communications.
- Experience working and communicating with C-suite and senior executive clients.
- Flexibility in working non-traditional hours.
- Willingness to travel on a regular basis (25-50% of time).
Responsibilities
- Managing responses to crisis activations, including facilitating meetings.
- Building and maintaining strong relationships with key media members, including broadcast and print reporters, editors, and other thought leaders/influencers; existing and extensive media relations.
- Developing crisis and executive messaging.
- Developing social media guidance.
- Partnering with Legal and HR teams, including the Labor Relations team on contract negotiations for union workers.
- Building and designing campaigns: identify and bring together agencies and individual experts in a variety of backgrounds for short or long term brand protection initiatives.
- Monitoring and evaluating competitive media intelligence, suggest counter strategies and opposition narratives.
- Preparing corporate business leaders as spokespeople with comprehensive background materials and staff media interviews.
Preferred Qualifications
- Bachelor’s degree in communications, journalism, public relations, or advertising.
- Experience in working, creating and/or managing a political campaign on a State or Federal level.
- Experience as a TV, radio or print journalist in a top 50 market.
- Experience or having worked for a Federal or State regulatory or legislative body, including Congress, the FCC, a state legislature or a Governor’s office.
- Experience in the Communications industry, technology or software.
- Experience pitching and maintaining relationships with reporters.
- Curated digital Rolodex of media contacts.
- Outstanding writing, editing, and verbal communications skills with attention to detail.
- Mastery of news writing standards.
- Experience utilizing digital and social media channels to reach a specific audience.
- Significant experience managing multiple projects at once and seeing each to fruition with strong results.
- Experience supporting a team of diverse executives and client teams.
- Experience presenting in front of high-level executives.
- A desire and willingness to run to a crisis.