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Crisis Communications and Reputation Management Associate Director

Crisis Communications and Reputation Management Associate Director

CompanyVerizon Communications
LocationWashington, DC, USA, Berkeley Heights, NJ, USA
Salary$125500 – $219000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior, Expert or higher

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Experience in corporate communications, public relations, cyber and corporate security, or crisis communications.
  • Experience working and communicating with C-suite and senior executive clients.
  • Flexibility in working non-traditional hours.
  • Willingness to travel on a regular basis (25-50% of time).

Responsibilities

  • Managing responses to crisis activations, including facilitating meetings.
  • Building and maintaining strong relationships with key media members, including broadcast and print reporters, editors, and other thought leaders/influencers; existing and extensive media relations.
  • Developing crisis and executive messaging.
  • Developing social media guidance.
  • Partnering with Legal and HR teams, including the Labor Relations team on contract negotiations for union workers.
  • Building and designing campaigns: identify and bring together agencies and individual experts in a variety of backgrounds for short or long term brand protection initiatives.
  • Monitoring and evaluating competitive media intelligence, suggest counter strategies and opposition narratives.
  • Preparing corporate business leaders as spokespeople with comprehensive background materials and staff media interviews.

Preferred Qualifications

  • Bachelor’s degree in communications, journalism, public relations, or advertising.
  • Experience in working, creating and/or managing a political campaign on a State or Federal level.
  • Experience as a TV, radio or print journalist in a top 50 market.
  • Experience or having worked for a Federal or State regulatory or legislative body, including Congress, the FCC, a state legislature or a Governor’s office.
  • Experience in the Communications industry, technology or software.
  • Experience pitching and maintaining relationships with reporters.
  • Curated digital Rolodex of media contacts.
  • Outstanding writing, editing, and verbal communications skills with attention to detail.
  • Mastery of news writing standards.
  • Experience utilizing digital and social media channels to reach a specific audience.
  • Significant experience managing multiple projects at once and seeing each to fruition with strong results.
  • Experience supporting a team of diverse executives and client teams.
  • Experience presenting in front of high-level executives.
  • A desire and willingness to run to a crisis.