Crisis Clinical Supervisor I or II

Crisis Clinical Supervisor I or II

Requirements

• Master’s degree from an accredited university in psychology, sociology or other human services related field and have 2 years of post-grad experience in the delivery of clinical services (Clinical Supervisor I)
• Licensed (LCSW, LPC, LMFT) with 5 years’ experience in delivery of clinical services (Clinical Supervisor II)
• Certified Mental Health Investigator, or ability to obtain certification
• Certified Protective Services Investigator, or ability to obtain certification
• Certified Mental Health Examiner, or ability to obtain certification
• If not a Licensed Professional Counselor, Licensed Clinical Social Worker or a Ph. D., must obtain Certified Alcohol and Drug Counselor certification
• Knowledge of the diagnosis and treatment of mental illness and addictions and principles of counseling
• Ability to use independent judgment including finely developed decision making, planning, analytical and organizational skills
• Ability to prepare and maintain detailed and accurate records
• Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers, and members of the general public
• Ability to understand, interpret and apply laws, regulations and administrative rules related to mental health and chemical dependency
• Ability to learn and implement CCS procedures, regulations and requirements with respect to procurement, budget, safety, operations and organization
• Must be a self starter and demonstrate the ability to supervise and assign work to subordinates; ability to work effectively with other employees and the general public
• Good organizational and time management skills are essential. Must be able to work with minimal supervision
• Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. Information communicated ranges from routine/basic to complex and confidential information
• Must have excellent typing skills, have knowledge of basic office software programs and ability to effectively use such software

Responsibilities

• Provide clinical supervision and oversight on a daily and regular basis to assigned clinicians. Ensure that care is of the highest clinical standards and consistent with CCS philosophy and policy.
• Ensure that assigned clinicians are apprised of current evidence based practices (EBP’s), implements EBP’s, and ensures that the agency is meeting or exceeding standards of good clinical outcomes.
• Ensure that all paperwork by the clinical staff is completed in a professional and timely manner, and provide supervision when this goal is not being met.
• Ensure that the quality of clinical work is superior and completed in a professional manner, and provide supervision when this goal is not being met. Assists with crisis consultation agency-wide to include investigations and examinations.
• Provide after-hours emergency services on a 24 hour, rotating basis to adults and children. This includes telephone consultation and crisis intervention in the community. May also participate in the back up on call supervisory rotation on a 24 hour rotating basis.
• Reviews and signs all assessments and treatment plans as assigned by the supervisor.
• Ensure knowledge and application of CCS personnel policies and procedures.
• This position recruits, hires and trains new staff. They provide supervision and conduct performance evaluations. They follow policies for employee discipline and termination when necessary. Works to resolve conflict as appropriate and provides positive leadership.
• When necessary, in consultation with Clinical Manager, Clinical Director and/or the Executive Director, engage in disciplinary actions.
• Report all cases of abuse or neglect to the proper agency, or ensure that all cases are reported. Provide follow up and completes all investigative reports when required, as well as implementing safety plans. Become a Protective Service Investigator.
• Initiate holds, provide civil commitment investigations, and work with the hospitals, case workers and the state and other individuals/agencies for all individuals in the civil commitment process.
• Provide utilization management for adults and children needing to access higher levels of care.
• Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by other community partners.
• This position will maintain a caseload. This position will provide quality individual, group and family counseling services. Ensure that all paperwork is professional and timely.
• Follow the grievance process for customer complaints and work diligently to resolve complaints.
• Ensure that the agency is meeting or exceeding all of the requirements for the relevant OAR’s, as well as the clinical contractual requirements as required by Greater Oregon Behavioral Health (GOBHI) and other mental health organizations.
• Ensure that clients are scheduled in a timely manner.
• Responsible for ensuring clinical staff coverage by overseeing vacations, sick leave, training, etc. Work with contracted prescribers to put together schedules and ensure that the service delivery is well coordinated for prescribers and the customers they see. Consult with prescribers to coordinate medical treatment.
• Work with Quality Assurance Coordinator to ensure that clinicians are meeting quality assurance standards. When requested, participate in internal administrative meetings. Hold regular clinical staff meetings.
• Communicate with members of the public to coordinate work programs, inform the public about our services, and speak with groups about our services and/or specific areas of mental health and alcohol/drug programs.
• Serve on various boards or committees in the community as it relates to program services.
• Assist Office Manager in ensuring that there is a good working relationship between clerical and clinical staff and lines of communication are kept open.
• Administer forms for urinalysis testing (UA’s), provide accurate information on the UA’s to clients, in some cases observes the UA, and record all pertinent information.
• Transport customers as needed.
• May be asked to participate in back up on call rotation for crisis services.
• Other duties as assigned.

Preferred Qualifications

• Preferred supervisor & Crisis experience (Clinical Supervisor I)
• Prefer 3 years’ experience being a supervisor in crisis related field (Clinical Supervisor II)