Creative Resource Manager

Creative Resource Manager

Requirements

• 5+ years of experience in resource management and/or operations within a creative or marketing environment. Preferably with experience as part of an in-house creative team.
• Bachelor’s degree in Marketing + Communication, Fine Art, a related field or equivalent experience.
• Familiarity with creative processes and terminology across various disciplines, including design, writing, video, and experiential marketing.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
• Excellent communication and interpersonal skills, with the ability to build relationships across teams and influence without authority.
• Proficient in project management and resource management software (e.g., Smartsheets Resource Management, Asana, etc.).
• A proactive problem-solver with a keen eye for detail and a passion for optimizing creative workflows.

Responsibilities

• Manage and optimize the allocation of creative resources, ensuring that projects are appropriately staffed and deadlines are met.
• Monitor the team’s workload and capacity, providing insights on resource availability and identifying bottlenecks to improve operational efficiency.
• Field all new and known project requests and partner with Creative Ops, Producers and Creative Leads to recommend resourcing solutions in a resource-constrained environment.
• Refine and maintain a comprehensive scheduling system that tracks resource availability and allocations in real time.
• Partner closely with Creative Ops, Program Management, Production and Creative Leads to respond to resourcing requests and allocate resources across projects.
• Maintain accurate records of resource allocation and project progress, providing regular reports on capacity and utilization metrics to help inform strategic decision-making.
• Continuously assess and refine resourcing processes, identifying opportunities to enhance workflow efficiency and team collaboration.
• Identify potential gaps in skills and capabilities within the team.
• Manage our database of external talent, including freelancers and agencies/production partners.
• Tap into your network of creative talent.
• Assist the Head of Creative Ops with various operational tasks, including onboarding new team members, training sessions, and operational documentation.
• Drive strong communication with our broad range of XFN partners including: Business Marketing, Consumer Marketing, Comms and Product Marketing.
• Partner with Head of Creative Ops, Program Management, Production and Creative Leadership.

Preferred Qualifications

No preferred qualifications provided.