Cplm Segment SME
| Company | Northrop Grumman |
|---|---|
| Location | Hill AFB, UT, USA, Huntsville, AL, USA, El Segundo, CA, USA |
| Salary | $86600 – $187300 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, PhD |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM) discipline from an accredited university and 5 years of experience, or 3 years of experience with a Master’s degree; 1 year of experience with PHD (for Principal Design Engineer)
- Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM) discipline from an accredited university and 8 years of experience, or 6 years of experience with a Master’s degree; 4 years of experience with PHD (for Sr Principal Design Engineer)
- Must be a US Citizen with an active DoD Secret Clearance, at time of application, current and within scope, with an investigation date within the last 6 years
- Must have the ability to obtain and maintain Special Access Program (SAP) approval within a reasonable period of time, as determined by the company to meet its business needs
- 4 years of experience in aerospace system/subsystem product design
- Experience with Siemens NX, and Siemens Teamcenter (1 year minimum)
- Must be proficient in Microsoft Office tools
- Experience working in with Geographically distributed teams
Responsibilities
- Act as a Sentinel Segment SME to support Product Lifecycle Management (Teamcenter) user and tool issues
- Triage and prioritize impact of user issues
- Troubleshoot, analyze, and resolve user issues when possible
- Elevate user issues when needed
- Follow user support workflow
- Learn program and division Principle & Operating Practices to identify correct PLM usage
- Work closely with program user community
- Act as a liaison across multiple engineering disciplines
- Identify potential gap in processes
- Identify repeat and common user issues for training opportunities
- Participate with key stakeholders to troubleshoot and drive technical resolution for CPLM, Teamcenter and NX related issues associated with the design release process
- Assist with Identification of new CPLM Requirements and CPLM User Acceptance Testing
- Assist with creating and maintaining product documentation in the form of job aids
- Bring a strong ability to comprehend, implement and adhere to documented processes with an inherent ability to make sound decisions
- Professionally represent the Strategic Deterrent Systems and Sentinel organizations while interacting with internal and external contacts including suppliers, senior personnel and executive leadership on matters requiring coordination between organizations and sectors
Preferred Qualifications
- Experience with a ticketing workflow system (Service Now)
- Experience with Siemens Capital & Xpedition
- Experience with CAE analysis tools, familiarity with Strategic Deterrence, Product Lifecycle Management, and cloud computing
- Knowledge of System Engineering principles and requirements management
- Configuration management experience
- The ability to manage communications with stakeholders through organized processes to ensure that program information is defined, collected, shared, understood, stored and retrieved in a manner that effectively meets program stakeholder needs
- The ability to identify and address program impacts through systematic and proactive approaches to issue and problem resolution that identifies, communicates, monitors and promptly resolves conflicts
- Competence and confidence working under pressure on requests with short turn-around times