Counter Service
Company | Genuine Parts Company |
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Location | Louisville, KY, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- Valid Driver’s License
- Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
- High School Diploma or GED. Technical or Trade school courses or degree
- Excellent verbal and written communication skills
- Great listening skills and empathy for customer
- Ability to work on or around an airport environment in a shop environment
Responsibilities
- Provide and source parts for specialized equipment for our fleet customers
- Use your parts knowledge to assist other NAPA team members and answer questions for customers
- Provide outstanding customer service and interact with management and technicians
- Bring customer focus and high energy to our fast-paced environment
- Ask appropriate questions to ensure correct parts are researched and sourced
- Inform customers on parts availability
Preferred Qualifications
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in airport ground support equipment
- Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
- Entirely customer-centric (external/internal)
- ASE Certifications