COTS Integration Engineer

COTS Integration Engineer

Requirements

• A bachelor’s degree and three (3) years of experience in software development/engineering and two (2) years of experience supporting the specific COTs technology product (e.g., Windows, Java, SQL and/or SQL Server, etc.). Seven (7) years of experience may be substituted in lieu of a degree.
• Experience identifying and analyzing impending problems with a COTS technology
• Experience troubleshooting and resolving issues with a COTS technology
• Experience creating, updating, or maintaining technical documentation.

Responsibilities

• Join a team providing Life Cycle Sustainment (LCS) and modernization activities for an enterprise document capture and management solution supporting mission-critical enterprise functions.
• The role will involve a blend of help desk responsibilities and system engineering tasks.
• Collaborate with vendor support in creating solutions for customers and providing version upgrades with software to include innovating and improving customer functions through existing software.
• Collaborate with the customers to complete their functions more efficiently and keep the system performing optimally.
• Participate in testing and User Acceptance Testing (UAT) activities.
• Collaborate closely with a mix of users, developers and system engineers.
• Engage with Government leadership to gather priorities and establish effective communication channels.
• Translate user requirements into workflow improvements for the application.
• Work with the technical team to communicate dependencies, impediments, and risks.

Preferred Qualifications

• Experience with agile development methodologies
• Experience the with the Atlassian Tool Suite including Confluence & Jira
• Experience with Perceptive Content or any content management or workflow management suite