Coordinator – Ticket Operations
| Company | NASCAR |
|---|---|
| Location | Avondale, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or GED required or equivalent combination of education and experience
- Proficient in Microsoft Office Suite, specifically Microsoft Excel
- Excellent communication skills, both verbal & written
- Self-starter, able to prioritize and work independently with minimal supervision
Responsibilities
- Assist in making recommendations on ways to enhance and simplify the Ticket Operations process
- Assist in all product training for the Consumer Services Center & Sales Academy
- Assist the Regional Ticket Operations staff on all special project needs
- Work closely with the Consumer Services Center Management team on handling all Action Forms
- Tier 1 level on all System, Financial Controls
- Track and respond to all emails in the track-specific ticket operations inbox
- Process all Corporate & Complimentary Ticket accounts
- Assist with all Event Weekend Ticket Operations needs
- Where applicable, assist in the hiring, staffing and scheduling of all event weekend staff
- Handling and processing of all inbound mail
- Assume responsibility for all walk-up sales and questions
- Assist in developing & implementation of efficiency opportunities within the Ticket Operations
- Other duties as assigned
Preferred Qualifications
- Experience with ticketing software (i.e., Ticketmaster, Tickets.com) preferred
- Box office experience preferred
- Familiarity with the sport of NASCAR is a plus
- Bilingual candidates fluent in Spanish a plus