Coordinator – Global Content

Coordinator – Global Content

Requirements

• Bachelor’s Degree in Marketing, Communications, Library Science or a related field
• 2+ years of experience in digital asset management, global content coordination, project coordination or similar roles
• Experience working with DAM systems and familiarity with taxonomy and metadata standards
• Proficient in using DAM systems and content management platforms
• Strong project management and organizational skills with a focus on process improvement
• High attention to detail
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative and service-oriented mindset
• Self-managed
• Adaptable and comfortable working with remote teams in multiple time zones

Responsibilities

• Build and maintain relationships with content creators and DAM users
• Stay updated on subject consent changes with Regional teams
• Act as the main POC for internal teams on the DAM system
• Serve as the primary contact with the DAM vendor for daily tasks
• Distribute regular emails to teams highlighting new content in the DAM
• Manage the DAM and content request inboxes
• Respond promptly to emails, calls and online communications
• Provide insights on asset usage to inform global content strategies
• Champion the DAM system as IJM’s single source of truth for content, encouraging global adoption and consistent usage
• Deliver onboarding and regular training for new and existing users
• Oversee user management, approve uploads and downloads, and ensure assets are consistently tagged and categorized for optimal discoverability
• Manage the global consent form and pseudonym library
• Coordinate global content gathering projects
• Manage projects within a work management software system
• Follow-up with colleagues on deliverables and project needs

Preferred Qualifications

No preferred qualifications provided.