Posted in

Coop Intern – Product Content Development

Coop Intern – Product Content Development

CompanyCiena
LocationMontreal, QC, Canada, Ottawa, ON, Canada
Salary$20 – $27
TypeInternship
Degrees
Experience LevelInternship

Requirements

  • Experience with Gen AI tools, such as ChatGPT
  • Working proficiency of Adobe FrameMaker or an equivalent DITA XML authoring tool
  • Experience programming or scripting (e.g. PowerShell, Python, XSLT)
  • Excellent communication skills
  • Detailed oriented and organized
  • Ability to transition between changing priorities and requirements
  • Proficient in problem solving and exercising good judgment

Responsibilities

  • Research and explore best practices in documenting for Gen AI
  • Collaborate with senior technical writers on technical publication objectives
  • Work with our Content Strategy team on tools or process improvements
  • Transforming content to/from DITA XML
  • FrameMaker documentation updates for structured topic-based DITA
  • Test and improve publication processes

Preferred Qualifications

    No preferred qualifications provided.