Contractual Manager

Contractual Manager

Requirements

• Associate’s degree in Business, Marketing, or a related field (or equivalent experience in a similar role)
• 2–4+ years in a dynamic business setting with a strong emphasis on accuracy, regulatory adherence, and cross-functional collaboration
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and SharePoint
• Proven ability to build relationships and collaborate cross-functionally with stakeholders
• Analytical and problem-solving skills with experience applying data-driven decision-making
• Effective communication skills, both written and verbal, with a structured and professional approach
• Strong attention to detail and time management skills to handle competing priorities

Responsibilities

• Process contractual changes in accordance with state franchise statutes and the GM Dealer Sales and Service Agreement.
• Collaborate with dealers and key stakeholders to secure necessary documentation for change requests.
• Support dealers, dealer candidates, and GM field teams with proposals, network planning, system activities, and contractual requests.
• Serve as a liaison to dealers, field personnel, and key stakeholders on DCG policies, procedures, and best practices.
• Prepare contractual documents and dealer activation packets, while maintaining and update dealer records and systems to ensure accuracy.
• Conduct financial analyses of dealer candidates, including review of sales forecasts, profit projections, and composite group benchmarking; process notice requirements and review candidates and affiliated parties background checks.
• Participate in meetings with GM stakeholders regarding dealer proposals and ongoing dealer network activity and provide depositions or testimony as required.
• Perform periodic reviews of DCG SharePoint files to ensure compliance with Information Lifecycle Management (ILM) standards.
• Manage general administrative tasks related to dealer file maintenance, including document scanning, faxing, mailing, and copying.

Preferred Qualifications

• Bachelor’s degree in Business, Marketing, or a related field
• Experience managing database information or working with contract-related systems
• Exposure to financial analysis, forecasting, or network planning
• Understanding of state franchise statutes or experience with dealer contract processing
• Ability to adapt to evolving processes and a growth mindset toward continuous improvement
• Prior experience working in a highly regulated industry or legal-adjacent role