Posted in

Contracts & Legal Operations Specialist

Contracts & Legal Operations Specialist

CompanyPendo
LocationRaleigh, NC, USA
Salary$105000 – $115000
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level, Senior

Requirements

  • A bachelor’s degree or equivalent practical experience
  • Significant experience on procurement / vendor contracts with knowledge on reviewing, drafting and negotiating the legal terms of a range of buy-side contracts
  • Experience negotiating SaaS, IT or technology contracts is a plus, as is familiarity with information security policies
  • Experience establishing or supporting contract management processes, procedures and methodologies
  • Previous in-house legal experience in a procurement facing function

Responsibilities

  • Own the end-to-end vendor contract lifecycle from intake to execution, ensuring streamline processes and maintenance of contracts and electronic databases
  • Negotiate and redline procurement-related vendor contracts, such as nondisclosure agreements, master services agreements, SaaS, marketing agreement, and statements of work, adhering to established procurement guidelines
  • Act as a trusted advisor to internal stakeholders, providing expert guidance on vendor contracting requirements and processes, and strategic insights on vendor structure and terms
  • Partner with internal teams to establish clear vendor selection processes and onboarding criteria
  • Lead or contribute to projects aimed at enhancing internal processes and scaling operations
  • Handle commercial contract negotiations with the Revenue team as a secondary area of focus
  • Collaborate closely with the commercial legal team to ensure consistency in contract terms and risk management strategies
  • Design and implement best-in-class vendor contracting guidelines to drive consistency and efficiency across the organization
  • Develop automated workflows and playbooks to reduce manual contract reviews and improve turnaround times
  • Create a centralized vendor repository with standardized legal terms, vendor policies, and compliance guidelines
  • Leverage data insights to identify bottlenecks and optimize vendor contract management
  • Utilize data insights to enhance vendor contracts and other legal work, leveraging our tech stack to compile presentations for relevant stakeholders
  • Collaborate closely with our DPO, Security, Sales, Ops, Marketing and other stakeholders to develop a comprehensive vendor onboarding repository with legal guidelines
  • Identify opportunities for improvement in contract management processes to create a more efficient legal sales cycle for our revenue organization and legal team.

Preferred Qualifications

  • CIPP/E or CIPP/US certification
  • GDPR familiarity and knowledge
  • Excellent organizational skills, ability to manage multiple projects at once, follow through and meet deadlines
  • Strong written and oral communication skills
  • Strong analytical skills
  • Sound judgment even in ambiguous situations
  • An open and curious mind about an evolving industry, humility, and a terrific sense of humor